Privacy Policy
Last updated on: April 15, 2026
Privacy Policy
Last updated on: April 15, 2026
BlooMoon Pet Resort
Effective Date: April 15, 2026
BlooMoon Pet Resort respects your privacy and is committed to protecting the personal information you provide through our website, forms, phone, email, and other communications.
This Privacy Policy explains how we collect, use, maintain, and share your information when you visit our website, contact us, make a reservation, request services, or choose to receive communications from us, including text messages.
1. Information We Collect
We may collect personal information that you voluntarily provide to us, including:
- Your name
- Phone number
- Email address
- Mailing address
- Information about your pet, including name, breed, age, health, vaccination status, and care needs
- Reservation and appointment details
- Any other information you provide through forms, email, phone calls, text messages, or in person
We may also collect certain non-personal information automatically when you visit our website, such as:
- IP address
- Browser type
- Device information
- Pages visited
- Date and time of access
- Referring website addresses
2. How We Use Your Information
We may use the information we collect for business purposes, including:
- Scheduling, confirming, and managing reservations and appointments
- Providing pet boarding, daycare, grooming, or related services
- Sending updates about your pet’s stay
- Sending reminders, confirmations, service notifications, and customer support messages
- Responding to inquiries and requests
- Maintaining customer records
- Improving our website, services, and customer experience
- Complying with legal obligations and protecting our business from fraud or misuse
3. SMS Communications
If you choose to opt in to receive text messages from BlooMoon Pet Resort, we may send SMS messages related to your pet’s reservation, appointment reminders, operational updates, photo updates, vaccination updates, and customer service matters.
Message frequency may vary. Message and data rates may apply. You may opt out at any time by replying STOP. For help, reply HELP or contact us directly at (940) 644-2722 or info@bloomoonpets.com.
4. How We Share Information
We do not sell your personal information.
We may share your information only as needed in limited circumstances, such as:
- With service providers or software platforms that help us operate our business, manage reservations, process communications, or maintain records
- When required by law, regulation, court order, or legal process
- To protect the rights, safety, and property of BlooMoon Pet Resort, our staff, customers, pets, and others
Mobile Opt-in, SMS Consent, and phone numbers collected for SMS communication purposes will not be shared with any third party or affiliates for marketing purposes.
5. Cookies and Website Analytics
Our website may use cookies, analytics tools, and similar technologies to improve website performance, understand visitor behavior, and enhance user experience. These tools may collect technical and usage information automatically.
You may be able to control cookie settings through your browser preferences.
6. Data Retention
We retain personal information for as long as reasonably necessary to provide services, maintain business records, comply with legal obligations, resolve disputes, and enforce our agreements.
7. Data Security
We take reasonable administrative, technical, and physical measures to help protect the information we collect from unauthorized access, disclosure, alteration, or destruction. However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.
8. Your Choices
You may choose not to provide certain personal information, but doing so may limit our ability to provide services or respond to your requests.
If you no longer want to receive SMS messages, you may reply STOP at any time. You may also contact us directly to update or remove your contact information where appropriate.
9. Third-Party Services and Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or policies of those third parties. We encourage you to review their privacy policies separately.
10. Children’s Privacy
Our website and services are not directed to children for independent use. We do not knowingly collect personal information directly from children.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any revised version will be posted on this page with an updated effective date. Your continued use of our website or services after changes are posted constitutes acceptance of the revised policy.
12. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us:
BlooMoon Pet Resort
Phone: (940) 644-2722
Email: info@bloomoonpets.com
Website: bloomoonpets.com
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SMS Terms & Conditions
BlooMoon Pet Resort
Effective Date: April 15, 2026
By opting in to receive SMS messages from BlooMoon Pet Resort, you agree to these SMS Terms & Conditions.
1. SMS Consent Communication
The information, including phone numbers, obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.
2. Types of SMS Communications
If you have consented to receive text messages from BlooMoon Pet Resort, you may receive text messages related to:
- Reservation and appointment confirmations
- Reservation and appointment reminders
- Photo updates regarding your pet
- Vaccination updates
- Service-related notifications
- Customer support communications related to your pet’s stay or reservation
Example:
“Thank you for your reservation at BlooMoon Pet Resort on [date] at [time]. Please check your email for more details. We look forward to seeing you and [pet name]. Reply STOP to opt out at any time.”
3. Message Frequency
Message frequency may vary depending on your reservations, services, and requested updates.
Example:
“Message frequency may vary. You may receive recurring messages related to your reservation, appointment reminders, pet updates, or account-related communications.”
4. Message and Data Rates
Standard message and data rates may apply depending on your mobile carrier plan. Charges may vary for domestic or international messages.
5. Opt-In Methods
You may opt in to receive SMS messages from BlooMoon Pet Resort in the following ways:
- Verbally, while booking your reservation
- By submitting an online form and selecting SMS consent
6. Opt-Out Method
You may opt out of SMS messages at any time by replying STOP to any text message you receive from us. You may also contact us directly at info@bloomoonpets.com or (940) 644-2722 to request removal from our messaging list.
7. Help
If you need assistance, reply HELP to any message, or contact us directly:
Email: info@bloomoonpets.com
Phone: (940) 644-2722
8. Additional Options
You are not required to consent to SMS messages to use our services. If you do not wish to receive text messages, do not check the SMS consent box on our website forms or otherwise provide SMS consent.
9. Standard Messaging Disclosures
- Message and data rates may apply.
- Message frequency may vary.
- You can opt out at any time by replying STOP.
- For assistance, reply HELP or contact us directly.
- See our Privacy Policy and SMS Terms & Conditions for more information.